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    Competitive strategies for service organizations

    Competitive strategies for service organizations

    Botten, Neil 1946-; McManus, John J

    Paperback, Book. English.
    Published Basingstoke: Macmillan, 1999
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    Available at University Library.

    • University Library – Three available in Main 658.4012 BOT

      Barcode Shelfmark Loan type Status
      3520701271 Main 658.4012 BOT One week Available
      3520701244 Main 658.4012 BOT One week Available
      3520701280 Main 658.4012 BOT Four week Available

    Details

      Statement of responsibility: Neil Botten and John McManus
      ISBN: 0333716809, 0333716817, 9780333716809, 9780333716816
      Note: Includes bibliographical references and indexes
      Note: Pbk.
      Physical Description: xxi, 327 p. ill. 25cm
      Subject: International business enterprises Management; Airlines Management Case studies; Service industries Management; Information technology Economic aspects; Strategic planning