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By Cooke, Steve
Book. English.
Published New York London Prentice Hall c1991 1991
2nd ed

eBook. English.
Published Harlow Prentice Hall Financial Times 2009 2009

By Slack, Nigel, author
Paperback. English.
Published London: KoganPage, 2017
'Operations' is the business of adding value by creating services and products for customers, both external and internal. It's important because great...

By Slack, Nigel, author
Paperback. English.
Published Harlow, England: Pearson, 2018
Second edition

By Slack, Nigel, author
eBook. English.
Published Harlow: Pearson Education, 2019

eBook. English.
Published London: Routledge, 2019

By Slack, Nigel, author
eBook. English.
Published Harlow, England: Pearson, 2018

By Slack, Nigel, author
eBook. English.
Published Harlow: Pearson Mission, 2017

By Slack, Nigel, author
Paperback. English.
Published Harlow: Pearson Education, 2016
Eighth edition

By Johnston, Robert, 1953- author
Paperback. English.
Published Upper Saddle River: Pearson, 2020
Fifth edition
This textbook on service operations management provides a clear understanding of how service performance can be improved in organisations. It applies...
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